Agency VisaRequest API: Greater convenience & Earn more

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Every international flight leaving South Africa is probably carrying 100+ passengers that acquired a visa. When and how did they get these visas done? Visa applications can sometimes be a daunting task and we know that applicants or travel agencies don’t like going through this process…

Firstly, embassies are not the easiest places to get through to when looking for information. Either the phone doesn’t get picked up/emails don’t get responded to (Embassy staff are very ‘busy’ people to have time to answer such..) and all you need is just to know what the application process is and visa fees …

Travel consultants aren’t too keen to get their hands dirty with this part of travel arrangements because it can be a loooong!! process and visa requirements/rules do change without notice. Agents wouldn’t want to mislead their clients and be labeled incompetent. So what do we do about this??

On the desktop/browser of every travel consultant you will find:

1.The GDS application their agency uses to book flights either Amadeus or Galileo etc..

2. Hotel booking app or site bookmarked

3. The GSA communicator app for latest travel news and info etc..

4. Their own in house travel app to help manage client database and market travel destinations.

BUT WAIT…Before you can board a plane, to visit that awesome destination, stay in that 5 star hotel you booked and enjoy those picturesque scenes you see in the magazines…YOU NEED A VISA!

Where’s the visa assistance app or portal?? Where are the guys who tell you how much it costs to get to destination Z? How does the process work? and How long will it take?

SIGHTSEEING

Okay…Travel consultancies need a place where they can get this information…we created http://www.visarequest.co.za

Now…With a client breathing down their neck,consultants have no time to leave their portal/website & load visarequest to get info so what to do?? we create API to be put on agency website e.g.http://feesbus.wix.com/festus-feesbus#!visas/csff…DONE!!

api

Here you can now get price of the desired visa..YAY (a note of the application process will appear on API quote).. if happy with quote click apply to enter into VisaRequest client login and get your application forms and requirements checklist..YAY.. when requirements collected and application form filled..we can schedule courier to pick up documents, process and facilitate visa application for you, once Embassy makes decision we send back to client/ agency..YAY

Like we said in the beginning every international flight leaving South Africa is probably carrying 100+ passengers that acquired a visa. Here is a great opportunity to create a new revenue stream for a travel agency through commission earned from applications that originate from your websites …a bit more R for agency, more marketing budget, or even travel consultant performance incentives…now everybody is happy..YAY

Need more info on the API? email vincent@visarequest.co.za

New Website layout and system

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We have listened to input from our clients and designed a responsive website layout and system…so now applicants can view their travel destinations visa types, get visa fees quotes, view processes and get requirements all from your different types of devices, Desktops all the way down to your smartphones. The team at VisaRequest are firm believers in technology and how the visa application process should be just as simple and hassle-free as booking a flight ticket.

On the site, you can easily view the procedures that you go through at different embassies in South Africa through our Country Pages section-all you do is enter or select your destination country and click ‘Application Process’…this will send you to your destination country page where you will view the procedures involved and by selecting the closest major city between Pretoria, Johannesburg, Durban and Capetown, we will tell you if VisaRequest can assist you and our service scope. You will also view the visa types we can assist with, get a quotation and go ahead to apply if you are satisfied or email quotation to yourself or others if you need to discuss with them first before making decision.

You can access forms and requirements at the click of a button on the relevant links. If you have a query you can just drop us an email through our contact us sections and we will respond to you question within 10 minutes to 12 hours (just in case you send it after office hours).

To keep you informed on whats going on in different embassies you will find the latest news on different countries in our news section. You will also find fellow ‘VisaRequestrians’ in our social media section, our consultants experiences in the blog section, and what other happy clients have to say about us.

Once you login we hope you will be impressed with how fluid the process is. You add your personal/contact details, Add new visa application, Add applicants and confirm your application.

We have four stages:

Application Stage

You have just logged on and created your visa application. This is where you have downloaded application form and requirements and are busy filling in and collecting other requirements. You can also schedule a courier and set a collection date when you have collected all the necessary information stated… or if you find it more convenient you can self deliver to our offices.

Requirements stage

VisaRequest has received your documentation and our consultants are verifying all requirements are in order. If certain requirements are not in order, our consultant will promptly send feedback emails with instruction on what needs to be done. Client can login in to view status of each requirement submitted whether confirmed or pending.

Processing stage

Once all requirements are confirmed the consultant moves application to processing where either the application is submitted to the respective Embassy or visa center or an appointment is set if the applicant needs to go in for interview or bio-metric data. The return date or appointment date&time is displayed on the clients login application stage page and is also communicated to client.

Return stage

As soon the passport is back from Embassy, you are notified and arrangements are made to return passport back to…provided you have settled your account with VisaRequest.

Your invoice will be emailed to you. You can also view and download your invoice when you login under the Return section of your application status or you can access it under the Accounts section.

CHECK IT OUT FOR YOURSELF.

Nobody really knows..

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We received an inquiry from one of our clients the other day. Lets call him Ken for privacy sake

As usual we successfully processed a DRC 6 months multiple entry visa for Ken that was issued out mid December 2013 and valid until June 2014

Unfortunately Ken was held up then only managed to travel to DR Congo this month – March which is about three months after the issuance of the visa.

Upon entry immigration officials told Ken that the visa is not valid any more due to the fact that he had entered 3 months after issue date of visa which was December 2013. He ended up paying $100 penalty as according to customs official, ‘the attached visa had expired.’

(According to DRC visa information provided it states that Validity:3 months from date of issue)

The Customs officials further told Ken that they would not be able to use this visa any more as according to them it had expired even though the stamp says it should be valid until June.

This sort of a situation can happen to anyone and when you are in it it’s hard to tell who’s wrong or right because as the traveler you feel out of your depth, when denied access over such a reason. Ken actually traveled one day before the ‘alleged 3 month validity expiry’ but because he desperately needed to enter this country he was rendered helpless and to some extent he may even have felt that this was just a corrupt official trying to get a few dollars out of him.Nobody really knows.

Unfortunately in this situation the visa sticker/stamp does not show this condition but more often than not other visas do highlight this….so next time you get a visa, thoroughly check it and even ask us about this condition if your initial travel plans change.VM