New Website layout and system

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We have listened to input from our clients and designed a responsive website layout and system…so now applicants can view their travel destinations visa types, get visa fees quotes, view processes and get requirements all from your different types of devices, Desktops all the way down to your smartphones. The team at VisaRequest are firm believers in technology and how the visa application process should be just as simple and hassle-free as booking a flight ticket.

On the site, you can easily view the procedures that you go through at different embassies in South Africa through our Country Pages section-all you do is enter or select your destination country and click ‘Application Process’…this will send you to your destination country page where you will view the procedures involved and by selecting the closest major city between Pretoria, Johannesburg, Durban and Capetown, we will tell you if VisaRequest can assist you and our service scope. You will also view the visa types we can assist with, get a quotation and go ahead to apply if you are satisfied or email quotation to yourself or others if you need to discuss with them first before making decision.

You can access forms and requirements at the click of a button on the relevant links. If you have a query you can just drop us an email through our contact us sections and we will respond to you question within 10 minutes to 12 hours (just in case you send it after office hours).

To keep you informed on whats going on in different embassies you will find the latest news on different countries in our news section. You will also find fellow ‘VisaRequestrians’ in our social media section, our consultants experiences in the blog section, and what other happy clients have to say about us.

Once you login we hope you will be impressed with how fluid the process is. You add your personal/contact details, Add new visa application, Add applicants and confirm your application.

We have four stages:

Application Stage

You have just logged on and created your visa application. This is where you have downloaded application form and requirements and are busy filling in and collecting other requirements. You can also schedule a courier and set a collection date when you have collected all the necessary information stated… or if you find it more convenient you can self deliver to our offices.

Requirements stage

VisaRequest has received your documentation and our consultants are verifying all requirements are in order. If certain requirements are not in order, our consultant will promptly send feedback emails with instruction on what needs to be done. Client can login in to view status of each requirement submitted whether confirmed or pending.

Processing stage

Once all requirements are confirmed the consultant moves application to processing where either the application is submitted to the respective Embassy or visa center or an appointment is set if the applicant needs to go in for interview or bio-metric data. The return date or appointment date&time is displayed on the clients login application stage page and is also communicated to client.

Return stage

As soon the passport is back from Embassy, you are notified and arrangements are made to return passport back to…provided you have settled your account with VisaRequest.

Your invoice will be emailed to you. You can also view and download your invoice when you login under the Return section of your application status or you can access it under the Accounts section.

CHECK IT OUT FOR YOURSELF.

Visa applications:What makes you want to rip your hair out??

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In our daily experiences, people end up at the VisaRequest doorstep for different reasons. We just thought we should pick five out of the tons of reasons and share them with you:

1.The consular staff at Embassy do not speak English and application form is in Arabic!

2.Applicant needs assistance with filling in application form/requirements and embassy phones or VAC lines/emails are NEVER answered/ responded to.

3.Application for visa needs to be paid for online but the darn system the embassy is using isn’t accepting their credit card.

4.Embassy has already closed its doors to receiving applications…and its only 12 midday!

5.Applicant doesn’t want to go to embassy a million times and still be told that some requirement is wrong or missing with application….Applicant:“why did you wait for the third visit to tell me that bank statements should only be in English…you saw they were in Afrikaans the first time i came” Consular staff: “uh sorry, English only…next

Like i mentioned before,the reasons are too many to mention all…but bottom line is some of the stressful situations can be avoided. In most consulates you don’t have to submit in person and for Schengen states you only need to go in person once every ‘so many’ years to renew your bio metric data…then after that…you just use VisaRequest and their reliable drivers/courier service to process your visas whilst you carry on with your hectic schedule or sun bathing. Take our advice…Just avoid the visa application process headache. VM

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Please feel free to add some of your visa application headaches…