New Website layout and system

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We have listened to input from our clients and designed a responsive website layout and system…so now applicants can view their travel destinations visa types, get visa fees quotes, view processes and get requirements all from your different types of devices, Desktops all the way down to your smartphones. The team at VisaRequest are firm believers in technology and how the visa application process should be just as simple and hassle-free as booking a flight ticket.

On the site, you can easily view the procedures that you go through at different embassies in South Africa through our Country Pages section-all you do is enter or select your destination country and click ‘Application Process’…this will send you to your destination country page where you will view the procedures involved and by selecting the closest major city between Pretoria, Johannesburg, Durban and Capetown, we will tell you if VisaRequest can assist you and our service scope. You will also view the visa types we can assist with, get a quotation and go ahead to apply if you are satisfied or email quotation to yourself or others if you need to discuss with them first before making decision.

You can access forms and requirements at the click of a button on the relevant links. If you have a query you can just drop us an email through our contact us sections and we will respond to you question within 10 minutes to 12 hours (just in case you send it after office hours).

To keep you informed on whats going on in different embassies you will find the latest news on different countries in our news section. You will also find fellow ‘VisaRequestrians’ in our social media section, our consultants experiences in the blog section, and what other happy clients have to say about us.

Once you login we hope you will be impressed with how fluid the process is. You add your personal/contact details, Add new visa application, Add applicants and confirm your application.

We have four stages:

Application Stage

You have just logged on and created your visa application. This is where you have downloaded application form and requirements and are busy filling in and collecting other requirements. You can also schedule a courier and set a collection date when you have collected all the necessary information stated… or if you find it more convenient you can self deliver to our offices.

Requirements stage

VisaRequest has received your documentation and our consultants are verifying all requirements are in order. If certain requirements are not in order, our consultant will promptly send feedback emails with instruction on what needs to be done. Client can login in to view status of each requirement submitted whether confirmed or pending.

Processing stage

Once all requirements are confirmed the consultant moves application to processing where either the application is submitted to the respective Embassy or visa center or an appointment is set if the applicant needs to go in for interview or bio-metric data. The return date or appointment date&time is displayed on the clients login application stage page and is also communicated to client.

Return stage

As soon the passport is back from Embassy, you are notified and arrangements are made to return passport back to…provided you have settled your account with VisaRequest.

Your invoice will be emailed to you. You can also view and download your invoice when you login under the Return section of your application status or you can access it under the Accounts section.

CHECK IT OUT FOR YOURSELF.

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Information is Power!

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One fine Tuesday morning i was at the Croatia consulate with our clients waiting to be attended to . The people that were being served at that time was a slightly elderly couple who were planning to do some travelling across Europe in the coming months. Very organised, they were! They had already sorted out their visas for another state- Austria and after completing the Austria visa they had then been advised that they would need a visa to Croatia as well, since they would be visiting there.  

The consular officer attending to them went through their passports and discovered that they had an Austrian Schengen visa. Next he asked them, “What are you doing here?. Applicant blankly replied that he was seeking a Croatian visa as they would be stopping by there on their travels. Consular:“But you have a Schengen visa already in your passport, you don’t need for us to give you another visa to enter Croatia,unless if you didn’t have this one”

On hearing this, i thought to myself “C’mon, even i knew that!” but then again,they don’t do what i do…the husband is probably an Engineer and the wife is a Ancient language lecturer at some university..all they know is that they needed to take a break! Sad…OK at least upon hearing this they can just make a U-turn and save a few Rands to use on their holiday, never mind the time they spent gathering requirements they need and travelling all the way to PTA to the consulate.

The couple was clearly deflated and to add insult to injury…they had already paid for the Croatian visa. Where they had gotten the price for the visa, nobody knows?? but the amount they had paid was not sufficient…So now they are in a consulate they didn’t need to be in and have paid an insufficient fee for a visa they didn’t need! Talk about having bad days.

To cut the long story short,they ended up requesting the consular to go ahead with the visa application since they had already traveled and paid (which means they had to pay an additional amount for a non essential visa).

Where had they gotten the information that had led them to end up here??

It turns out, that it was at the consular they had visited prior to this application…OK?Why ask about information pertaining to Croatia at another country’s consulate?? The best people to ask about matters involving Croatia is the Croatian consulate themselves! That said, i still do understand what these applicants went through. On a normal day, when you ring any consulate to inquire they will answer only at the 175th phone call attempt and if its the general email…you are lucky if it even delivers or gets opened…even if your life depends on it!

Anyway….that’s were we come in.

Contrary to popular belief most visa applications for Africa and abroad can be done by VisaRequest and don’t need applicant to go in person unless Embassy requests so. Most Schengen(EU) states mainly require applicants to come in person for the their first application as they need their fingerprints taken. VisaRequest assists with this first application and even sends a consultant with applicant to the appointment! Subsequent applications the client does not need to be there as the consulate will already have their data.

We have been in existence for the past seven years and have become very competent at what we do. We have invested in the infrastructure and technical expertise and  are confident that we meet any criteria required of us to justify our capabilities in delivering on quality service

VisaRequest is a platform that assists applicants with all the relevant information and application forms for visa applications. Our consultants are there to take applicants through every step, assist where there is need for clarity and facilitate with some of the requirements needed such as travel medical insurance and flight itineraries. We make sure we escort our applicants to appointments so that if anything arises it can be urgently dealt with. We do not sell forms or requirements, as you can easily access them on our website by logging in and downloading them. Once you engage with us we are at your disposal and ensure that we submit your application knowing its 99% accurate and you will get your visa, rather than being turned away for a minor detail or being notified that you don’t need a visa when you have already sorted everything out as you have just seen. We trust our clients and are so confident of our outcomes that we settle all dues with embassy and only require applicant to settle this when their visa is issued.

We aim to assist clients and make the applications FAST. EASY. HASSLE FREE. So yes, at times it may seem so easy that applicants such as yourself may question…but trust us when we say,it is not always as simple. Information is Power. VM